CAPABILITIES GROUP

Customer Data & Identity

30% customer retention improvement, 40% marketing ROI increase, 802% total ROI, real-time identity resolution, GDPR/CCPA compliance.

Customer Data & Identity Key Features

  • Customer-CI

    Real-time customer profiles, identity resolution, behavioral intelligence, unified data consolidation across CRM/POS/e-commerce/third-party sources, cross-channel data sync

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  • Identity-CI

    B2B/B2C identity management, registration/authentication workflows, SSO, progressive profiling, anonymous-to-known conversion, identity graph management

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  • Consent-CI

    GDPR/CCPA compliance management, consent capture/storage/enforcement, preference centers, audit trails, cross-touchpoint permission synchronization

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Instant’s decision intelligence platform provides a complete suit of real-time enterprise solution capabilities.

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Instant’s Decision Intelligence Platform is disrupting the industry. Its AI-first Agentic AI capabilities are transforming companies.

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